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Kommander UI License Page Showing License is Invalid Message

Rod Bryan Domingo
  • Updated

 

Problem: On a licensed 2.3.0 Kommander cluster, a banner will occasionally display that the license is invalid despite showing a valid status on the licensing section of Kommander.

Screen_Shot_2022-08-19_at_1.54.41_PM.png

Steps taken to arrive at the issue:

  1. On a DKP cluster with Kommander installed
  2. Access the UI and log in
  3. On the Global dashboard, click on Administration -> Licensing
  4. Click on the D2iQ licensing card to add one
  5. Paste in your License ID and save
  6. See that the licensing main page returns with a License are invalid banner:

Solution: Refresh the page and observe if the message disappears. Alternatively, checking via the CLI should show if the license is valid:

kubectl get license -A
kubectl describe license -A

You may file a support ticket if further assistance is needed.